Terms of service

Welcome to Ivoriee. By accessing or purchasing from our website (ivoriee.com), you agree to be bound by these Terms and Conditions ("T&Cs"). These T&Cs govern your use of our website, products, services, and interactions with our brand.

Ivoriee reserves all rights not expressly granted herein.

 

• Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
• Set rules for user behaviour, like forbidding unlawful behaviour, hate speech, bullying, promotions, spam, etc.
• Disable user accounts.

 

 

To purchase from Ivoriee, you must be:

 

• At least 13 years old 

 

We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion.

 

All product descriptions, ingredients, usage instructions, and recommendations are provided for general informational purposes only. While we strive for accuracy, Ivoriee does not warrant that product details are complete, current, or error-free.

You are solely responsible for determining the suitability of any product for your skin type, condition, allergies, or sensitivities.

 

Ivoriee products are cosmetic-grade only and are not intended to diagnose, treat, cure, or prevent any disease. Our content does not constitute medical advice. Please consult a licensed medical professional for any concerns.

 

It is the customer’s responsibility to carefully read the full ingredient list and conduct a patch test before use.

Ivoriee shall not be held liable for any adverse skin reactions, allergies, or misuse of products. No refunds or liability claims will be entertained for personal allergic reactions.

 

Prices and product availability are subject to change at any time without prior notice. We reserve the right to correct pricing errors or cancel orders containing such errors.

 

All orders are subject to acceptance and availability. Receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to limit quantities, refuse service, or cancel orders at our discretion, including suspected fraud or policy violations.

 

Due to the hygienic nature of skincare products, all sales are final once shipped unless the product arrives defective or damaged.

In the event of a confirmed defect:

 

• You must notify us within 7 days of delivery
   
• Provide photo evidence and original packaging
   
• At our discretion, we will offer a replacement or credit
   

 

Returns for allergic reactions, buyer’s remorse, or opened/used products are not accepted.

 

All content on ivoriee.com, including branding, logos, images, product names, text, videos, and packaging design, is the exclusive intellectual property of Ivoriee and protected under applicable copyright, trademark, and design laws.

No part of our site or content may be copied, used, modified, or distributed without express written permission.

 

To the maximum extent permitted by law, Ivoriee shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of income, reputation, or personal injury arising from product use or website interaction.

Total liability for any claim shall not exceed the purchase price of the product in question.

 

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to: natural disasters, pandemics, governmental restrictions, shipping disruptions, or labor issues.

 

We reserve the right to update or modify these T&Cs at any time without prior notice. Continued use of our website or services after changes constitutes your acceptance of the new terms.